Privacy Policy

DDI-QM  |  Last Updated: January 2025

DDI-QM ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our digital asset trading tool (the "Service"). Please read this policy carefully. By accessing or using the Service, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Information you voluntarily provide, such as your name, email address, and contact details when you register or contact us.
• Account Information: Data related to your trading accounts, including API keys (encrypted), exchange preferences, and configuration settings.
• Usage Data: Information about how you interact with the Service, including log files, access times, pages viewed, and feature usage.
• Device Information: Information about the device you use to access the Service, such as IP address, operating system, browser type, and unique device identifiers.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, operate, and maintain the Service;
• To process transactions and manage your account;
• To send you important service-related notifications;
• To improve and personalize your experience;
• To monitor and analyze usage trends and preferences;
• To detect, prevent, and address technical issues or security breaches;
• To comply with applicable legal obligations.

3. How We Protect Your Information

We implement industry-standard security measures to protect your personal information. API keys are encrypted at rest using AES-256 encryption. All data transmissions are protected via TLS/SSL protocols. Access to personal information is restricted to authorized personnel only. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

4. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:

• With service providers who assist us in operating the Service (e.g., cloud hosting, data analytics);
• When required by law, regulation, or legal process;
• To protect the rights, property, or safety of DDI-QM, our users, or the public;
• In connection with a merger, acquisition, or sale of assets, with prior notice to users.

5. Third-Party Services

The Service may contain links to third-party websites or integrate with third-party exchanges and APIs. This Privacy Policy does not apply to such third parties. We encourage you to review the privacy policies of any third-party services you connect to or interact with.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. You may request deletion of your data at any time by contacting us.

7. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights:

• The right to access the personal information we hold about you;
• The right to correct or update inaccurate information;
• The right to request deletion of your personal information;
• The right to opt out of marketing communications at any time.

To exercise any of these rights, please contact us using the details provided below.

8. Children's Privacy

The Service is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Your continued use of the Service after any modifications constitutes your acceptance of the revised Privacy Policy.

10. Contact Us